On shipments to, from, within or transiting through the U.S., emergency response information as described below must be provided for all dangerous goods other than magnetized material and dangerous goods for which no transport document is required by 49 CFR.
Telephone number. The transport document required by these Instructions must include an emergency response telephone number (including the area code and, for telephone numbers for locations outside the U.S., the international access code or the "+" (plus) sign, country code and city code needed to complete the call from within the U.S.) for use in the event of an incident involving the dangerous good(s). The number must be monitored at all times while the dangerous good is in transportation, including storage incident to transportation, by a person who:
is knowledgeable of the hazards and characteristics of the dangerous good(s) being transported;
has comprehensive emergency response and accident mitigation information for the dangerous good(s); or
has immediate access to a person who possesses such knowledge and information.
The telephone number must be entered on the Transport document and its purpose clearly identified (e.g. "EMERGENCY CONTACT: ***"), either:
immediately following the description of the dangerous good listed on the document, or
if only one number applies to each dangerous good listed on the Transport document, the information may be entered in a single prominent location, provided that the number is identified as the emergency response telephone number.
The telephone number must be the number of the person offering the dangerous goods for transportation or the number of an agency or organization capable of, and accepting responsibility for, providing the detailed information concerning the dangerous good. A person offering a dangerous good for transportation who lists the telephone number of an agency or organization must ensure that agency or organization has received current information on the material before it is offered for transportation.
An emergency response telephone number is not required for materials properly described under the shipping names "Battery-powered equipment", "Battery-powered vehicle", "Carbon dioxide, solid", "Castor beans, flakes, meal or pomace", "Consumer commodity", "Dry ice", "Engines, internal combustion", "Fish meal, stabilized", "Fish scrap, stabilized", "Krill meal, PG III", "Refrigerating machines", "Vehicle, flammable gas powered", "Vehicle, flammable liquid powered", "Wheelchair, electric", and materials transported under the provisions applicable to limited quantities.
Emergency response information. Emergency response information relative to the dangerous good being transported must be immediately available at all times the dangerous good is present. This information should be appropriate for use in emergency and accident response to an incident, including an incident occurring during ground operations. The information must include as a minimum:
the description of the dangerous good in accordance with 5;4. of these Instructions;
immediate hazards to health;
risks of fire or explosion;
immediate precautions to be taken in the event of an accident or incident;
immediate methods for handling fires;
initial methods for handling spills or leaks in the absence of a fire; and
preliminary first aid measures.
The information must be printed in English, available away from the package containing the dangerous goods and immediately accessible in the event of an incident. Methods of compliance include, but are not limited to:
including the information on the Transport document;
locating the information in a separate document such as a material safety data sheet which includes at least all of the information listed above; or
providing the information for use in conjunction with the Transport document (or aboard aircraft, in conjunction with the Information to Pilot-in-Command as required in 7;4.1 of these Instructions), in a separate document, such as the ICAO Emergency Response Guidance for Aircraft Incidents involving Dangerous Goods (Doc 9481).